Refund and Returns Policy
At BIO CORE PEPTIDE, we value customer satisfaction and uphold strict standards to ensure fairness in our Refund and Returns Policy. This framework is designed to provide clarity, transparency, and confidence in every purchase.
Eligibility for Returns
Products may be returned if they are unused, unopened, and in their original packaging. Requests must be submitted within a defined period from the date of delivery. This ensures product integrity and compliance with our quality assurance standards.
Refund Process
Once a return is approved, refunds are processed promptly through the original payment method. We aim to complete all refund transactions within a reasonable timeframe, ensuring efficiency and reliability for our customers.
Non-Returnable Items
Certain products, including customized research materials or items compromised after delivery, are not eligible for return. This policy safeguards the integrity of sensitive peptide products and maintains compliance with industry regulations.
Return Shipping & Handling
Customers are responsible for return shipping costs unless the product was delivered incorrectly or damaged. We recommend using secure, trackable shipping methods to ensure safe handling and timely processing of returned items.
Customer Support Assistance
Our dedicated support team is available to guide you through the refund and returns process. From eligibility checks to tracking updates, we provide professional assistance to make the experience seamless and transparent.
